Text Giving
Our text-to-give option allows anyone to give on the go, using only their smart phone.
Churches that accept tithing online increase overall donations by 32%
Frequently Asked Questions
What about a Giving Kiosk or a Card Reader?
At this time neither Kiosks nor card readers are available. However, mobile giving, text giving, and online giving are available.
Is One Church Giving secure?
As required by the PCI Security Council and all processing banks, One Church Giving is a PCI Compliant Service Provider. This means One Church Giving conforms to the highest set of security standards in the payment card industry.
Additionally, One Church Giving and One Church Software uses 256 Bit SSL technology for data transactions. All personal, credit card, & bank information is submitted using 256 bit encryption. There is no stronger form of protection than this encryption.
What payment types does One Church Giving process?
We can process payments/donations from all the major card brands: VISA, MasterCard, Discover, and American Express; additionally, we also process ACH/eCheck transactions.
Where can I find support questions related to One Church Software?
You can visit our help center for questions related to our people management system.
You can connect with one of our customer support specialist anytime via the chat feature at the bottom right of the website, by phone, or email.
To view more support options, please see this article.
Are there additional costs?
There is a minimum processing fee of $10. Meaning, if you process less than $10 in fees per month, you will be charged the difference to reach the $10 minimum. If you process more than $10 in fees, you will NOT incur this charge.
Regarding transactions, how soon does the money go into the church’s account?
Money from Credit/Debit Card transactions are deposited into the church’s account within 1 – 2 business days. Money from ACH (e-check) transactions are deposited within 2 – 3 business days.
When is the transaction information available within One Church Software?
Information on transactions appear in One Church Software immediately. This includes any fees and actual amounts deposited (net and gross).
If giving increases at our church will we receive a better rate?
Yes! The system reviews processing volume quarterly. If your giving meets the threshold for a new tier, you will be notified and offered the option to opt into the new rate. Also, if giving decreases, you will NOT move down tiers – keeping you at the lowest rate possible.
What payment types does One Church Giving process?
We accept payments/donations from all the major card brands: VISA, MasterCard, Discover, and American Express; additionally, we also process ACH/eCheck transactions.
What is the chargeback fees for credit cards and ACH?
The credit card charge back (i.e. dispute) incurs a $25 fee. The returned item fee for ACH is $15.
We are a PCI Certified solution. Security is one of our top priorities!
Tools to help your members engage with your eGiving solution.
Quick Start Guide
This guide provides ways for churches to engage their members which will help with education and on-boarding.
Generosity Sermon Outlines
One text-based outline based on Proverbs 11:23-29 and one theme-based sermon outline based on 2 Corinthians 8:1-15. Use as desired in various teaching environments within your church or small group.
Church Bulletin Insert
This insert focuses on text-giving. Print ready PDF files are available (just add your church’s text-to-give-number). As well, editable PSD files are also available for download.
General eGiving Bulletin Insert
This insert focuses on electronic giving. Print ready PDF files are available. As well, editable PSD files are also available for download.
