Front-end & Back-end experience required.
NECESSARY SKILL SET:
NECESSARY TECHNICAL SKILL SET
Bachelor’s degree in Computer Science or relevant field is required.
This is a remote position.
Are you able to learn software tools quickly and do you enjoy showing people how they work? If so, great! We’re looking for a remote, part-time Customer Support Specialists to answer customer questions and help faith communities learn our church management software.
Customer Support Specialists are expected to perform the tasks outlined below. Between the hours of 9 AM – 4 PM ET, Monday through Thursday.
– Provide Chat Support.
– Write Help Articles as needed.
– Provided training to customers via Zoom
– Provide phone support
Ideal Qualities Include:
– Willingness to learn
– Enjoys technology
– Enjoys helping others
– Pleasant demeanor
– Can work independently
This is a Remote position.
Employees must have stable internet connection
Tasks will be performed on your personal computer
$15 per hour
Customer Support Specialists will have paid on-boarding, and will be able to ease into the role. As well as having ongoing support from our team.
**Interested? Email email@example.com !**
| More Details |
This person will have access to the One Church Software Intercom system (accessible from a browser on your computer or via the Intercom App on your mobile device) which allows the Customer Support Specialist to respond to customers who contact One Church Software support through the in-app chat widget.
Intercom is a live chat system for support. To the average user, it’s just a chat box within the software, but within the Intercom software solution a Customer Support Specialist can interact with customers in real time or via email (pushed through the app).
Send resumé and project links to Jobs[at]OneChurchSoftware.com
We exist to help equip, organize, and grow churches through technology. We want to help you reach your local community and care for the people who call your church home.
Use the chat widget in the lower right hand corner to reach out to us or give us a call at the number below.
(855) 932-2060Mon - Fri, 9 AM - 5 PM EST